AI Chat is a super effective way to engage customers. But sometimes, they just want to talk to someone on the phone. That’s where our Click-To-Call feature comes in handy.
Incorporate an invitation to call into your AI Chat script. Place it in the chat window itself, or below the Chatbot profile. We place a customized, inviting ‘Click-To-Call’ button to encourage customers to reach out. It’s more effective than a phone number on your home page- these visitors are already engaged with your company and willing to talk. Which means our Click-To-Call buttons get big results when it comes to conversions.
DontGo can program the Click-To-Call button to forward to your office line, or to a succession of office lines if the first number is unable to answer, to make sure that someone is always available. We can forward numbers to your voicemail or after hours answering service depending on what time of day they click. There are even back-end portals available for recording those calls!