Our FAMILY VALUES you

Since 2007, DontGo has continued to break new ground with patented, innovative chat solutions for companies of all sizes. Our goal has always been to focus on maximizing revenue for our clients. By combining our market expertise with our patented technologies, we guarantee real-time, measurable results.

1. THE CUSTOMER IS ALWAYS RIGHT

Well, not always, but the customer is ALWAYS the customer!
Wow him or her with ridiculously friendly service…no exceptions.

8. A PENNY SAVED IS JUST A PENNY

Don’t spend your time jumping over dollars to pick up dimes. Value your time. We appreciate you saving at every opportunity, but recognize time is money too.

2. YOUR WAY OR THE HIGHWAY? NO WAY!

Differences of opinion are not only expected, they are encouraged.
They create growth through imagination thought and creative thinking.
Passionate conversations create new ideas; we LOVE that here!
After all, there is often more than one right way.

Share your point of view and respect others’ ideas too!

9. DO THE RIGHT THING

It’s not about WHO is right, it’s about WHAT is right. The high road is not a short cut, but it will consistently get you where you want to be. S tick to the highest standard of integrity. without compromise. There is no place at our company for corporate arrogance. We are all equally important and equally capable of meeting our customers’ needs.

3. CHANGE HAPPENS HERE

We always change, so expect change and embrace it.
To succeed, we must be evolving, growing, and adapting.
We are obsessed with finding a better way to do everything.

10. CLEAR COMMUNICATION SAVES TIME

Communicate clearly and concisely, without making assumptions that others know what you are thinking.

Begin a discussion at Chapter 1, not at Chapter 5. Think before you speak and have all the necessary facts to articulate your thoughts.

4. MEAN PEOPLE SUCK

Don’t bring gossip, drama, or time-wasting negativity to work! This hurts co-workers and it kills productivity. When was the last time negativity helped you? Don’t allow the “noise” to keep you from winning.

11. YOU ARE THE FACE

Walt Disney said, “We are all on-stage. Represent us well!”

We conduct ourselves to the highest standards, exhibiting integrity and excellence wherever we go. As a member of the team, YOU are an Ambassador inside and out of the office. YOU are your own product.

5. A 9-TO5 MINDSET?
WE DON'T HAVE ONE.

Respecting time is being respectful of others.
We’re all on-call 24/7 for each other and for our customers!
Early is on time. On time is late. Late is unacceptable.

12. HAVE FUN!

If you don’t know what that means, we will teach you! Having fun is required here.

6. YOU OWN IT TO RESOLVE IT

If you see a mess, clean it up.
If you notice something is broken, you make the call to get it fixed.
If the problem finds you, you own it to resolve it to the end.
We don’t say “It’s not my job” or, “It’s their job”.
There is no THEY here. We are the THEY, and WE are YOU!

13. THERE IS NO BENCH: EVERY POSITION IS IMPORTANT.

As a member of our team, you can be involved with every major decision that affects you. You have the right to call a meeting to request changes to any company policy that would better satisfy the needs of our team and our customers. We win together.

7. WE LIVE BY THE ULTIMATE SCORE CARD

You either Got It Done or you didn’t. There is no-in-between. Innovation is rewarded, but execution is WORSHIPPED!

A great idea is just the first step. You Get It Done, and never let the possibility of failure cross your mind.

14. WIN, LOSE OR DRAW

Do whatever it takes to win because losing and a draw are the same!